Walk the line
I, too have seen this. I had a client who told me I could make a living ensuring employees knew what business companies were in, and that the employees knew what the mission and vision of the companies are. I had another client who took several attempts to find out that he had to "walk the line" personally (go ask employees specific questions) to find out if they were connected. Even better, some of my clients have learned to ask the employees what they felt senior management coudl do to make them successful.
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