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Old 11-29-2007, 09:50 AM
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David Sandusky David Sandusky is online now
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Default Bud Bilanich RSS Feed: Hanlding Difficult Conversations

My RSS Feed is a Thinker and Has Just Posted the Following:

Today is Thursday, so this post is on communication skills.
As you know, successful people have well developed communication skills in three areas.
  • Conversation skills
  • Writing skills
  • Presentation skills
As I was thinking about what to post today, I went to my library and pulled out a great book form Georgia Kosmoski and Dennis Pollack. It’s called Managing Difficult, Frustrating and Hostile Conversations. I want to spend a little time with this subject today. No matter how interpersonally competent you are, you will find yourself in difficult conversations occasionally. Ms Kosmoski and Mr. Pollack have some interesting things to say about what to do when this happens.
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Last edited by David Sandusky; 11-29-2007 at 09:01 PM.
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