Customer Are Always RSS feed:Christmas Gift Returns: Tips for Customer Service Reps

[David Sandusky]

My RSS Feed is dedicated to customer service and Has Just Posted the Following:

Although the day after Thanksgiving is a big shopping day, the day after Christmas is probably just as busy - people are using their gift cards or exchanging and returning Christmas gifts. For a customer service rep, the hustle and bustle continues which can leave one frazzled and just a little stressed.

However, as Yvonne Russell of Small Biz Mentor points out, a friendly face in the Christmas (or post-Christmas) frenzy will be remembered long after Christmas...I agree that if you are more relaxed (or appear to be!), this will create a calmer shopping atmosphere.

And if you're heading out to make returns today, you might want to read last year's tips for gift returns or check out these tips at ShopLikeUs... </img>
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