My RSS Feed is dedicated to customer service and Has Just Posted the Following:
If you're looking for a entertaining overview of the "ABC's" of customer service, you might want to
check out this article by
Silvana Clark. Here's what she suggests for the letter "J":
Juggle: Expecting extra long lines? Hire a professional juggler to teach juggling skills to customers if they have to wait in line at your business.

Ok, so maybe you don't have the budget the hire a professional juggler, but I think it's important to keep customers entertained somehow while they're waiting in line. Many banks have TVs set up, which I think is ok as long as they're showing an educational show (
No news, please!)
Do you have an idea on how to pass the time for customers waiting in long lines?
Photo Credit: David Morris
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