My RSS Feed is dedicated to customer service and Has Just Posted the Following:
As we head into the New Year and you're making your list of things you want to accomplish, have you added "create a better experience for my customers"? How about "improve my customer service skills"?
The only way you're going to improve is to read, gain knowledge, and make the commitment to practice those skills you've learned.
If this is your first time here, I invite you to read the archives of articles I've written here and oh, make sure to visit the websites in my Blogroll as well! If you like what you read, make sure to
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in the "subscribe" area of this page!
If you have nothing else to do this weekend or you just want more customer service resources to add to the bookmarks, check out all these
customer service articles I just came across over at
IdeaMarketers.
Here's to improvement in 2008!
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