Customer Are Always RSS feed:Six Links For Saturday

[David Sandusky]

My RSS Feed is dedicated to customer service and Has Just Posted the Following:

It's been a day full of good readings! Here are six links for Saturday:

• According to this article at The New York Times, Apple is becoming known as the "Nordstrom" of the tech world.

• Dale Wolf has convinced me that my Twittering isn't really a waste of time. I just signed up for Twitter the other day wondering if I would actually use it, but perhaps my customers would like to know what I'm up to every day?

• I discovered a new customer service blog, CustomerOps, via QAQNA.

• Here's an interesting question: Can you be customer centric without being employee friendly?

• Anna Farmery is in the hospital and we wish her well. What a trooper - she still makes time to blog about healthy customer service...

• Time to think about YOUR happiness project for 2008! Will this be the year you do what you absolutely love?

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