Customer Are Always RSS feed:Customer Service Carnivale: The 2008 New Year Edition

[David Sandusky]

My RSS Feed is dedicated to customer service and Has Just Posted the Following:

Thanks for joining us here for the Customer Service Carnivale - the first edition for 2008! What better way to start off your Monday with some good customer service readings...
Charles H. Green presents Customer Loyalty Meets Rate Tarts posted at Trust Matters. Customer loyalty is a thing of the past when you treat your customers the way credit card firms do. In that case, why not be a "rate tart"?
Edith Yeungasks readers, "Are you listening to your customers? Do you really know what they want? Is it time to bring the love back?" in her post, Bring the Love Back.
Why aren't the customers compensated for the airline's misguided profit? What exactly do the airlines do with all that money? These are some of the questions asked by Susan in her post, Where Does All The Lost Luggage Go? posted at The Innovative Traveler.




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