Excellent Customer Service

[BSM1LES]

Customer service to me is that first impression. Even in the sales and business world I believe the first impression is the most important. If they have FICS, first impression customer service, I know most likely I'm going to be working or purchasing. When I meet someone in the transaction world, whatever it may be, I always look forward to the opening, either programmed or sincere. If I recognize sincerity its on! I mean a sincere knowing and love of what they are presenting to me.

A couple days ago I spoke with the founder of a well known successful business similar to my own. He immediately asked me 100 questions about my business which in turn forced me to ask him 200 questions about his company. We established a great relationship first before our partnership will soon begin. Later that day I entered a camera shop and was immediately told why I need this certain camera rather than asking me what I felt I needed. After realizing my frustrations the program (salesman) reprogrammed itself and fell in love with me. This turned out to be extremely frustrating.

I believe excellent customer service is simply sharing your sincerity of wanting to know what someone needs of you and then sharing why you love what they need with a key true story.