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Welcome to the Customer Service Tips and Stories edition of the Customer Service Carnivale! Jump-start your week with inspiring posts that will help you deliver better service...

Customer Service Tips

Customer service starts with making sure employees and managers are on the same page. Learn how to improve a department in 4 steps and have better internal service.

Love this post! GP presents Inn Your Comfort Zone « Musings from Montana posted at Manely Montana, saying, "Getting out of your comfort zone actually makes you more comfortable with your customers/guests".

Managed Services presents Business Continuity and Disaster Recovery Needs Increase for Small Businesses. Is your customers' information secure and protected?

When starting a business, I think it's important to define your service and how it will help people. This next post, Formulating A Day Care Mission Statement, is targeted to the day care industry, but applies to every business.

Reba Haas presents As a real estate buyer or seller, what are your expectations of agent availability? posted at Team Reba Real Estate, saying, "Everyone seems to have an opinion about the service levels they receive (or not) from their real estate agent. A recent rant on ActiveRain.com (focused on agents) got me started on how the public and the agents can come together on what are acceptable standards."

What will you focus on? Focus on quality, not just quantity posted at The Business Ethics Blog, saying, "Speed and low cost at the expense of quality is the fastest way to attract customer ire."

In the banking industry, it's important to hire customer-focused tellers. If you're a bank manager, you should read Bank Teller Interview Questions and Answers posted at Job Interview Guide.

Customer Service Stories

Middle Man tells a story of woe about a trip to KFC in It Doesn't Taste Like Chicken!

What would you do if you were American Express? Here's an interesting story related to customer loyalty: Recovering Membership Rewards Points posted at Ask Mr Credit Card.

Here is a another pleasant travel experience: Southwest Airlines – An Experience posted at One Family's Blog.

Thanks to everyone who contributed to this carnivale! Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.


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