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Excellent Customer Service Your personal brand is a service business. Discuss service and who goes out of their way to provide excellent customer service? Do them a favor and tell your story.

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Old 03-17-2008, 06:41 PM
David Sandusky's Avatar
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Default Customer Are Always RSS feed:Customer Service Carnivale: The Managing Your Business

My RSS Feed is dedicated to customer service and Has Just Posted the Following:

In order to have a business that runs smoothly, you have to make sure that all the parts of the whole are in order. Employees need to be trained well, customers behaviors need to be analyzed so that you know you're helping them to the best of your ability, and you simply have to know what good customer service means to your customers. Well, this edition of the Customer Service Carnivale is here to provide you with the information and resources you need so that you are able to manage your business effectively! Let's get started...
Customer Service Featured Blog Posts

CMOE offers insight into the "Big Picture" when it comes to managing a business in Coaching: The Heart of Management posted at Teamwork. This article is a must-read!
Charles H. Green presents Review of Rules to Break and Laws to Follow by Peppers and Rogers posted at Trust Matters, saying, "When two companies have the same earnings profile, what matters is not the amount but the quality of earnings. And quality of earnings is based on how well you take care of the customer."
Customer Service Tools & Resources

Do you know the dollar value of each customer that visits your website or walks into your store? James D. Brausch offers a lesson on Visitor Values posted at Internet Business Blog.
Do you know who your good customers and not-so-good customers are? If not, you might want to read The Star System For Customers posted at Service Untitled.
Not all of has natural customer service skills, so this next post will help you find the training you need. Kingsley Tagbo presents How To Find Affordable, Flexible Career Training Programs posted at How to Learn Technical Skills or Become an Expert
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