Customer Are Always RSS feed:Customer Service Carnivale: The Good Mix Edition

[David Sandusky]

My RSS Feed is dedicated to customer service and Has Just Posted the Following:

It's another fabulous edition of the Customer Service Carnivale with a good mix of information to help you create a customer service program to suit your business! Customer Service Tips

Anya Portnik shares a recap of The Sales Apprentice 2008 with sales training tips from the show posted at Gavin Ingham. I don't necessarily agree that you have to work hard to be a successful business person - you should just work smart.
CMOE shares leadership skills that will help with your internal customer service in a post titled, The Next Generation of Leaders: Are You Ready?
When you have an online business I think it's important to offer customers your information product in different formats. Kenton Newby goes into detail about this in a post, Physical Info Product Creation: Using Multiple Formats to Multiply Profits.
Mark Riffey of Business is Personal tells us why a small business should sell gift cards. Mark also shares Microsoft’s “apology” to XBox owner, a good lesson
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