Customer Are Always RSS feed:Straight Talk For Success: Bud Bilanchi Offers Tips on

[David Sandusky]

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Each person has their own definition of success. I’ve defined my idea of success before, but the more I think about it, I’ve come to realize that if I could choose one thing that defines success for me, it would be all about happiness. Am I happy doing what I’m doing? Does serving others bring me happiness? Are my personal and business relationships fulfilling?

In Bud Bilanchi’s new book, Straight Talk for Success: 15 Things to Master if You Want to Succeed in Your Life and Career, he talks about building strong relationships. If there’s anything you should learn about customer service and being successful in a service industry, I think it’s interpersonal competence.

The first point that Bud Bilanchi makes in the chapter about building strong relationships is &ldquo;Serve Others First&rdquo;. Many of us are always asking, &ldquo;What&rsquo;s in it for me?&rdquo; and not enough people asking, &ldquo;How will I serve?&rdquo; </img>
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