Customer Are Always RSS feed:The "Hot Topics" Edition of the Customer Service Carniva

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Welcome to the "Hot Topics" edition of the Customer Service Carnivale. I like to think that customer service is always a hot topic and all the contributors for this edition have definitely offered articles worth talking about...

Becky Carroll conducted a poll on 5-Star Service and received a wide range of responses. I like the idea of "being specific things to specific people".

Rich Vosler uses a story of network marketing to remind us that educating the consumer is important. I learned something new: Everything is a "pyramid scheme"!

Anya Portnik offers us more sales lessons from The Sales Apprentice 2008. Also, here's another interesting post: Will Improving My Memory Boost My Sales Success?

Hank shares a really good article: Good Customer Service Will ALWAYS Save (And Make) You Money Both As A Seller And As A Buyer

Service Untitled tells us that there really is no "endgame" when it comes to customer service. I agree! There is always room for improvement

Knowing how to deal with the different types of people in the workplace will help you keep the focus on what's important and as Andrew Heath says, "And while there are always things you can do to help yourself and others, the main principle in the workplace is not to sweat the small stuff."







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