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| Excellent Customer Service Your personal brand is a service business. Discuss service and who goes out of their way to provide excellent customer service? Do them a favor and tell your story. |
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My RSS Feed is dedicated to customer service and Has Just Posted the Following:
Recently I sat in on a class taught by Maureen Orey titled "Motivation and Recognition Systems". The class consisted of about 25 supervisors of a locally-owned company. One of my goals is to become a speaker someday, so I wanted to get some tips from a professional. Besides, Maureen focuses on professional development which includes the topics of supervision, leadership, and customer service, so of course, that piqued my interest even more. ![]() ![]() One of the things I learned from this class is that there is a disconnect between what employees want and what employers think employees want. Below is a list of what employees want from their jobs and it is ranked in order with #1 being the most important thing: 1. Interesting work 2. Appreciation/recognition 3. Feeling "in" on things 4. Job security 5. Good wages 6. Promotion/growth 7. Good working conditions 8. Personal loyalty 9. Tactful discipline 10. Sympathetic help with problems Now here's how employers ranked these items according to what they think employees want: click here to read more from and support Customers Are Always... |
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