Customer Are Always RSS feed:It's All About Focus

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My RSS Feed is dedicated to customer service and Has Just Posted the Following:

If you're a sports enthusiast like me, you probably caught the NBA championship game between the Los Angeles Lakers and Boston Celtics last week. It was a blowout with the Celtics taking the coveted title. I've always been a Kevin Garnett fan so it's nice to see him finally get a ring. I just love to watch athletes in action. I love how focused they are.

As someone who's played volleyball, basketball, and softball, I know how much focus is involved in playing a sport. I'm still in awe of how Tiger Woods was able to win the U.S. Open with a knee injury. Here's a clip of Tiger making one of his famous putts...



Now that's what I call intense focus! And as I'm writing this I'm watching the NCAA College World Series Finals where Fresno State has just came back after being down 5 to 0. It's all about focus.

And speaking of focus, make sure to check out this checklist for creating a customer-focused culture. I recommend printing it out and giving it to all members of your team!






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