Customer Are Always RSS feed:Starbucks, You've Got Competition

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My RSS Feed is dedicated to customer service and Has Just Posted the Following:

Darren Rowse wrote an excellent post (Ok, so when does he not write an excellent post?) over at ScribeFire. Although Darren's focus was on offering blogging tips, he used a coffee barista's customer service skills as an example of how to build community and conversation on your blog. If anything, it's a great post for Starbucks partners to read!

As I was reading Darren's post, it brought to mind my most recent trip to Starbucks. I had signed up for the Starbucks Card Rewards program and received my free drink coupon in the mail, so I decided to go into a Starbucks in my new neighborhood...




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