My RSS Feed is dedicated to customer service and Has Just Posted the Following:
Here are some tidbits of wisdom that I've come across during my readings today...
"People like and like to do business with those they trust and those who have integrity."
--Lewis Green from his post, Putting People First is Good Business
"When you find someone who fits well, do whatever you can to
keep them happy." -- Yaro Starak from
How to Find a Good Customer Support Person (Or Any Outsourced Staff)
"The lifetime value of every single customer is unlimited when you factor in a customer’s ability to make referrals." --John Jantsch from
Lifetime Value of a Customer is Unlimited
"Value beats price. Relationships matter. Service is remembered." --Liz Strauss from
Not All Customers Are Equal - Which Are Yours?
"It's way more profitable to encourage each of your existing customers to spend $3 than it is to get a stranger to spend $300." --Seth Godin from
The magic of low-hanging fruit
click here to read more from and support Customers Are Always...