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What is on your mind, thinker? Open discussion - inspiration, chit chat, news, politics, economy, suggestions and RSS feeds from Thinkers...

 
 
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Old 05-09-2008, 02:40 PM
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Default Tom Peters! RSS feed:100 Ways to Succeed #117:

My RSS Feed is a Thinker and Has Just Posted the Following:

Job One: Cherish and Excite the People Who Have the Opportunity to Cherish and Excite the Customer and Induce Her-Him to Recommend Us to Others Which Is the Premier Path to Growth and Profitability. Forever and Ever, Amen.
Axiom: Only excited people can excite customers over the long haul—i.e., again & again.
Corollary: To cause our colleagues to be excited we must put—and keep—the maintenance of their well-being and their opportunity structure at the top of our agenda.
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