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11-03-2008, 07:50 AM
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Tom Peters! RSS feed:100 Ways to Succeed #146:
My RSS Feed, Tom Peters!, is a Thinker and Has Just Posted the Following:
Obsess On The Basics! Now, More Than Ever! As I said, now, more than ever. I suggest, for example, that you devote most of your "morning meeting" or "weekly phone call" to the "little" things—from clean restrooms to deliveries made or missed to thank-you calls to a customer for her business after an order ships. Keep on each other over those basics—and be liberal with the kudos for those who go an extra millimeter to do a "trivial" job especially well. TrackBack (0) | Posted by Tom Peters | Comments? Click here to read more from and support Tom Peters! and his interests 
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